What happens when you call
- Tell the independent business your exact pickup point, vehicle, condition and intended destination. Report immediate danger to emergency services first.
- Ask the business to confirm whether it can take the job, what equipment it proposes, the expected timing and the full price. A referral is not a confirmed dispatch.
- Agree the destination and charges before authorizing the move. Keep the quote and invoice. For a city impound, contact the city before arranging another tow.
Ask about towing and roadside help in New Orleans
A tow you arrange
Ask an independent local business about moving your vehicle to your chosen address. Confirm access and the receiving arrangements before authorizing the trip.
Roadside assistance
Describe the problem and ask whether a roadside visit is suitable. Availability, equipment and price must be confirmed by the business.
Flood-stalled vehicles
NOLA Ready says not to start a flooded car. Read the flood guide before arranging recovery; a referral does not make a closed or flooded road safe.
A car already in the city pound
Start with the city towing line, not a second truck. The impound guide explains which questions to ask before travelling or arranging onward transport.
Highway and bridge breakdowns
DOTD patrol assistance and Causeway Police have separate roles from a private tow. Read the highway guide before choosing whom to contact.
Describe your New Orleans pickup point
- French Quarter
- Central Business District
- US 90B
- Mid-City
- Gentilly
New Orleans towing: the decision before the phone call
A breakdown, a flood or an impound?
Those situations need different first calls. A private business can discuss a requested tow. NOLA Ready is the source for flood precautions; the city towing line is the place to check a missing vehicle. This referral service cannot locate a city-held car, take a city payment or authorize its release.
Flood-warning lights are closure warnings
The city describes warning lights at flood-prone underpasses, including Carrollton, City Park and Franklin Avenues at I-10. Flashing lights mean the road is closed. Do not drive around a closure to meet a truck.
Find a city-towed car before booking another tow
Call 504-658-8100 to check a suspected city tow. The city lists the Claiborne pound at 400 N. Claiborne Avenue, beneath the expressway at Conti Street. Confirm the holding lot and payment instructions before travelling: the city page gives conflicting directions for vehicles moved to Almonaster.
Parade access can change the pickup plan
NOLA Ready warns that parade routes and some French Quarter streets close to vehicles. Check the current event notice and posted signs before planning access. A towing quote cannot override a street closure.
A regulated tow is not a private quote
Louisiana PSC rules distinguish non-consensual towing from a tow you arrange directly. The published non-consensual schedule is not a price offer from this site. Ask the business to identify the applicable category and explain the charges.
Public patrol assistance is separate
DOTD lists New Orleans patrol routes on I-10, I-610 and US 90B. Its Motorist Assistance Patrol offers specified free help on patrol routes, but is not an on-demand call-out service. Coverage differs by route and time; check DOTD rather than assuming a patrol will arrive.
What to tell the independent business
Give the road and direction of travel, nearest exit or cross street, vehicle make and model, whether it rolls or steers, and the intended destination. Ask who will receive the vehicle. If access is blocked or the destination changes, ask the business to confirm a revised plan and quote before proceeding.
Before you hire
- Ask for the business name and a written breakdown of the proposed charges, including any storage or recovery work.
- Confirm the destination before authorizing a private tow; do not assume a repair shop or pound will accept an unarranged delivery.
- If the city already has the vehicle, ask the city about release before booking onward transport.
- For a rate dispute on a non-consensual tow, keep the invoice and use the Louisiana PSC complaint information in the rates guide.
- On the Causeway, contact Causeway Police at *27 or 504-835-3116. This marketing line is not a bridge emergency service.
McIntosh Ventures LLC operates this marketing referral site. The independent business must confirm its identity, services, availability, insurance, licence status and charges. Louisiana State Police regulates towing and storage facilities; the Louisiana PSC publishes non-consensual towing requirements. No licence or police affiliation is claimed for this site or an unnamed provider.
More help in New Orleans
Questions
Does this website send its own tow truck?
No. McIntosh Ventures LLC is a marketing company that connects callers with an independent local business. Confirm the job directly with that business.
My car is missing. Should I book a tow?
First check whether the city towed it by calling 504-658-8100. A referral business cannot confirm a city impound or release the vehicle.
Can I get a guaranteed towing price here?
No. Ask the independent business for a quote based on the actual pickup, vehicle condition, equipment and destination. The PSC schedule applies to regulated non-consensual jobs, not as a site-wide offer.
Can a truck collect my car from an active flood?
Do not enter floodwater to reach a car or meet a truck. NOLA Ready says to move to higher ground and avoid walking or driving through floodwater. Use emergency services for immediate danger.
Can I call this site to pay a city towing charge?
No. Contact the city for its payment and release instructions. Do not pay this referral service for a city impound.